Sheila Mae Hamilton - Counselling/Psychotherapy

GDPR / Privacy Statement

1. Introduction

The GDPR [General Data Protection Regulation] sets out the main principles of data protection and the responsibilities which individuals and organisations have when handling personal data.  It protects individuals’ personal information and improves their control over how it is collected, stored, shared and used. 

The Data Controller of the information being collected is: Sheila Mae Hamilton, 29 Camuscross, Isle Ornsay, Isle of Skye, IV43 8QS. Phone: 07762 175516

For any queries or concerns about how your personal data is being processed, you can contact the relevant Data Protection Officer: Sheila Mae Hamilton

Email: sheilamaehamilton@yahoo.com      Phone: 07762 175516

2. This privacy statement relates to the following process/service:

Sheila Mae Hamilton, Counsellor/Psychotherapist/Supervisor

3. Your information (personal data) will be used for the following purposes:

I need to collect and store some information about you (your personal data) so that I can support you effectively as a counselling client.  I also need to collect and use your personal information/data, to ensure that the services that I deliver meet relevant legal and professional standards.  

When you register as a client I will collect and store some basic personal information about you e.g.: your name, address, phone number/s, email address, date of birth and GP details.  Some clients may also volunteer to provide information about medication, medical conditions, allergies and disabilities. If you are referred by your GP, or another external agency, any information provided by them may also be stored on your file. Examples of other types of information which we will be held about you include: your client assessment/agreement form; completed monitoring and evaluation forms, information needed for equal opportunities monitoring; brief case notes and any other information needed to maintain contact with you.

Brief hand-written notes of each counselling session are kept. These record any information that you provide/discuss which I feel is important to remember, so that I can continue to provide a high-quality service

4. Legal reasons for using your personal information/data 

The legal basis for holding and using your personal information/data is that counselling is a task carried out in the public interest and your personal information is held on the legal basis that you have given your consent by signing an agreement to attend counselling. 

The data being used includes special category (sensitive) data and this sensitive data is held under the following legal conditions:

  • You have given consent to the processing
  • Use is necessary for the establishment, exercise or defence of legal claims or where courts are acting in their judicial capacity

5. Confidentiality

The counselling service is confidential however, I may share information about you or seek further advice if: 

  • You disclose any information during counselling sessions which indicates that you intend to take your own life or cause serious harm to yourself
  • Or if you disclose any information during counselling sessions which indicates that there is a serious risk that you, or others, may present a serious risk of harm to another person
  • Or if you disclose any information during counselling sessions which is relevant to any current or future court proceedings and/or criminal investigations.

I will usually tell you that I intend to share your information and explain why, but in an emergency situation, I may do this without your consent.

6. Retention periods for your personal information/data

Your personal data will be held whilst you are a client and for a period of five years after counselling has ended. All records are stored in a secure, locked cabinet and will be shredded at the end of this period to ensure that your right to confidentiality is fully respected

7. Your rights:

• The right to access your personal data

• The right to correct any incorrect information held about you

• The right to request that your personal data is not included for example in any reports or statistics 

The following rights apply only in certain circumstances:

The right to change your mind about giving permission

• The right to object to the way your personal data is processed

• The right to request that your personal data is deleted

• The right to ask for a copy of the data held about you, to take with you, on portable electronic equipment

You also have the right to lodge a complaint with the Information Commissioner’s Office about our handling of your data. Details of the lawful bases is available on the ICO website at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/a